Worst customer service
This company has the worst customer service I have ever experienced. My lawn mower broke down in March, and it took the company two months just to respond and tell me to ship it to their address. They have now had it for almost two and a half months, and it still has not been repaired. All I receive are repetitive emails saying the repair queue is long and that they will fix it as soon as possible. Their only alternative was to return the lawn mower without repairing it—which is completely useless to me. After months of delays, poor communication, and no resolution, I would not recommend this company or any of its products to anyone.