Situation Solved Before I Could Blink!
I had an situation with one of the pans I purchased. Within hours of contacting Hexclad, Honodi had a new pan headed my way! I'm shocked at how fast I got a response to be honest with you. Usually you wait days to hear from someone, but it was within hours that I heard back. Hexclad has great customer service, a great product, and an awesome warranty. Not to mention, Honodi was friendly and very understanding of the situation. I'm a Hexclad chick for life!