My product arrived ontime and worked as…
My product arrived ontime and worked as advertised except that it had trouble staying connected to my WiFi. I reached out to customer support and was very politely led through a series of troubleshooting. Eventually the unit still had trouble staying connected. I ended up being connected to Charlie in customer support and was sent a new unit that has been working perfectly. I would say Nuvio has done a great job of standing behind their product. Charlie was very professional and polite in all our dealings.