How do these companies stay in business?
The wrost, we have been Vector customers for a long time 6 years. Ofcourse never have an issue, but the one time we have an issue here is where is goes crazy....our front cameras kept coming off line and smoke dector kept sending false alarms. They came out, told us we needed to replace the dector so agreed, the front door camera just would not work they kept resetting and to date remains offline. So having a service agreement for the equipment we assumed it was covered. Instead with a get $400 bill stating the only part of the equipment is covered but not that equipment. I mean what is the point of the service agreement if only half is covered the stuff covered is from our old alarm company which is always has never had issues. The sales person who I wont name, really says the service team is really a bunch of shady people and cut corners over bill. He coudl not do anything for me...so we cancelled which was even harder than flying to space.