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Craig

美国

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Tarps Plus

Disappointed

I purchased a 16' x 24' tarp around 7 or 8 years ago. With the high winds and 110+ temp in AZ The mesh finally ripped out. I was impressed it lasted that long. So I called to order another one; however. the salesman could not find my old order. The original had double banded nylon straps around the entire perimeter connected to the four corner D-rings. The new one did not have this it was just reinforced at the corners. I could not pull it tight with no straps around the perimeter. It just sagged so low I could not walk under it. I talked to the salesman again who was very helpful he put in another order. I sent him a picture of the old one's corners. I finally received the second one, and It was just A 10" strap sewn in each corner connected to D-ring. Not near as good as the one the sent a month earlier. Although the salesman went above and beyond to help me I feel the people that made the tarp had no conception of how to put straps around the perimeter I dont understand how I cannot get the same product I ordered 8 years ago. I had to buy steel cable , clamps to reinforce so it would stay up. I dont think it will last when the monsoons come. Let me be clear this review is for the manufacturing process. Not the salesman, he did everything he could to please me.

2026-08-25