Outsidepride shipped me the wrong seed
Outsidepride shipped me the wrong seed. August 11, 2026, I ordered Hattrick/ Fireball Rye Grass Seed Bleed w/ OptiGrowth Coated and was shipped Fireball Rye Grass Seed only. Contacted company through the number provided and only got an answering service who could not give me a contact number to directly speak to the supplier. The answering service sent an email with my dissatisfaction with the shipment. I received a email message within an hour with instructions on how to return the unopen seed without a provided return shipping label. My shipping cost was $24.99. Outsidepride charges a 15% restocking fee for returns also. Their mistake no return label, or mention of shipping the correct product, no person to person contact. Outsideprides website a few days later revealed a back order for the Hattrick/Fireball Blend. The product is appearing online now as Fireball with mixed specs of both products. I feel this company is not dealing in good faith. I will be disputing the charge with my credit card company. Please send a paid return shipping label and I will return your product. My receipt does not match the product received.