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Feraydoon Jahanian-Farsi

美国

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easyplant

Do not waste your money

We received our plants in poor condition—the first two photos show how they looked when they arrived. I immediately contacted customer service, explained the issue, and requested a return. I was told they don’t accept returns for plants in poor condition and would only offer an exchange if they determined the plant was in bad enough shape. Apparently, they did not consider our plants damaged enough to qualify. Now, two months later, the plant is dying, and I’m no longer eligible for an exchange. The last photos show how it looks today. Very disappointing experience, especially considering the price. I reached out right away when the problem could have been addressed, but unfortunately, my concerns were dismissed.

2026-08-26