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shailja Sharma

澳大利亚

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IGP.com - India's Largest Online Gifting Store

Very disappointing experience with this…

Very disappointing experience with this Rakhi hamper. Three Rakhis were missing from the delivered hamper, despite all the products being advertised and shown on the website. When I contacted customer support, I was offered only a ₹200 refund for all three missing Rakhis, even though the individual products were displayed at considerably higher prices on their page. I declined the refund and requested that the missing items simply be delivered so that I could receive what I had actually ordered and paid for. Unfortunately, there was no response. I contacted customer support again and specifically requested delivery of the three missing Rakhis, but still received no response. The poor customer service and lack of accountability are extremely disappointing. If products are advertised as part of a hamper, customers should receive the complete order as displayed and promised. Very poor customer support, unreliable service, and misleading fulfilment of orders. I would not recommend this service based on my experience.

2026-08-27