Customer prefers a little more proactive service…
Site states that it takes 1-3 business days to ship out. Site never stated part of the order was out of stock, or it wouldn’t let you order the item. It took 3 weeks before reaching out to them, then I was informed that the cord I had ordered was on back order and it could take another week to get in. Another 2 weeks go by and I had to reach out again, and I was then told that my tracking had been lost and never uploaded to see where or even if it had ever left the warehouse. Eventually nearly 7 weeks later the item finally came in and thankfully before my son needed it at school. The communication was ok but only after I had to reach out each time. My son was happy, but I was very nearly ready to cancel the order several times during this entire process. If this is how it continues I would definitely prefer not to have to order anything from here ever again.