Ordered well in advance
Ordered well in advance. Still didn't arrive. Order placed and dispatched 18 Aug 2026. IGP's own tracking page showed a scheduled delivery of 21 Aug. It is now 27 Aug — six days past their own committed date — and the order still hasn't been delivered. When I wrote in, the reply told me delivery dates "remain tentative" and that they were monitoring the shipment. But the date wasn't tentative; it was the date IGP set and displayed to me when I ordered. Two follow-up emails since then have gone completely unanswered. No revised date. No courier update. No replacement offered. No refund offered. Just silence. The problem isn't that a courier ran late — that happens. The problem is that IGP treats its own scheduled date as non-binding and stops replying once you ask for an actual resolution. If you're ordering for an occasion, factor that in.