🤏🤏 Tens for Tiki, Clock It 🤏🤏
I recently placed an order for a dress on 26/08, but I was informed a few hours later that the dress was sold out & therefore unavailable due to high demand - initially I panicked, which was expected given that I only had a few weeks to pull something like this off for an important event I was helping with. When I received the email originally to advise of the situation, I was prompted to place a new order for an alternative option the next day & pay the difference in price [through a Rush Order] as advised by the Customer Services rep who I had been corresponding with. The person who helped me with this was Tiki, who I think was the one who had reached out initially - she assisted immediately with fixing my order from the start, ready to go every step of the way to ensure that my order was processed correctly & I appreciated that extra bit of effort very much. The efforts she put in for such a quick turnaround on what would've been a disaster is commendable - I even told her so too, about how much I appreciated both her quick response & sense of work ethic as we were navigating our situation in full. I look forward to seeing the new dress in person when it arrives so until then? Tiki, thank you for everything you've done 🙏 on behalf of me & mine, may the Universe grant an abundance of love & light upon you & yours. Warmest regards, Jack