Package lost and then reshipped!
I had never received my package due to an issue with bpost, but Abby and her team and Thrivin did everything to ensure that I was either going to get a refund, or a gift card for what I purchased. In the end, they managed to reship all my items free of charge. Abby was quick to respond, attentive to details, and very kind and professional in her communication with me. Grateful to her and her team at Thrivin and I look forward now to trying on my clothes!