Once a reputable company is now a disgrace.
What was once a reputable, wonderful, and trustworthy company is now, in my opinion, a disgrace. I joined Weight Watchers for $25/month because I wanted to lose weight and was led to believe medication would be available. When I was told the medication was outside my budget, I asked to cancel. I was then told I was locked into a contract—one I didn’t realize I was agreeing to. I’ve joined Weight Watchers several times over the years, and one of the reasons I kept coming back was because I trusted them. If it wasn’t working for me, often due to my own choices, I could simply cancel. This time, however, I feel misled. Not only was I unaware I was signing a contract, but the $25 monthly fee increased to $75 after just three months—another detail I feel was buried in the agreement. People who are struggling to lose weight can be vulnerable and desperate for help, and it’s upsetting to see that trust taken advantage of. I honestly can’t believe this is the same Weight Watchers I used to trust.