Does not stand behind product.
I have two Golden Retrievers that I thought I would try this food for. It's not frozen, great throw away containers and easy to travel with. I ordered the sample pack, beef, lamb and turkey. Working on transitioning my pups and they appeared to do okay with it. Therefore I thought I would order a large double order because I had a 40 percent off coupon. I ordered it and started feeding it to my pups, continuing the transition. My older dog could not tolerate the food. He constantly gets the runs. My younger dog will not eat it. He doesn't like the texture, taste or both. I asked the company several times if I could return it because I cannot use it. Keep in mind it is sealed and good until 2027. They apparently have a policy that if you purchase with a coupon that they will not accept returns. What a joke! Or, a scam. Anyone would look for a coupon to purchase this with, its expensive. I cannot believe this company. They recently contacted me and wanted the original shipping label etc. I of course don't have that as I put the food in a cabinet. I am so upset and will not refer this company to anyone and will leave reviews wherever I am prompted. Please, don't purchase this for your fur babies. A 3 pack sample is not enough time to see how your dog will respond to the food.