Scam
Scam. They won't acknowledge your complaint. I orders 2rakhi packs from my daughter who is 1.5 to her brother who is 3 and 7in India and only one reached. When I questioned they asked for proof to which I have already provided the video evidence of delivery we were not aware something like this would happen hence we didn't think of taking pictures and our complaint is not even considered due to this reason. And I am customer who never asked for a refund I wanted to know if there is a delay or logistics mistake. Customer care pathetic.