DIY platform has ZERO room for mistakes and no way to remedy them if you make one.
We were cancelled from our email campaigns after an error, in which we had documented proof! If Squarespace is a DIY platform, then you need to allow users to make honest mistakes, and you need to have customer support to promptly rectify these instances. Now, we’re left no email campaigns just days before our critical medical conference — and no one whose responsive enough to get back to us! Unacceptable!