They use OnTrac to deliver
The website is easy to navigate and there are a lot of choices, but unfortunately I never saw the frame I bought. They use OnTrac to deliver and I have never had a single delivery by them actually make it to my address. I've been able to find the others eventually but this one is gone. I have just had to stop using vendors who deliver with them because the gamble isn't worth it. Switch to FedEx or UPS or USPS and I would happily shop here again, but OnTrac earns their 1.4 star Google review once again, and it hurts yet another business that chooses to play delivery roulette with them.