Years of using. We are still here.
I’ve been using Helpling on and off for several years — coming back, pausing, and restarting depending on our needs. Over the years, I’ve tried quite a number of different cleaners through the platform. There are definitely some who are excellent, while others are more average and simply meet the basic expectations. One of the main reasons I keep coming back to Helpling is the familiarity and convenience. And also their Aug's promotion that made us try again. Haha. Also, platform is easy to use for booking and arranging cleaning sessions, and I particularly appreciate having WhatsApp communication in addition to the app. It makes coordinating arrangements much easier and more convenient. In terms of pricing, Helpling isn’t necessarily the cheapest option out there, and there are certainly other cleaning companies offering lower rates. For me, the convenience and familiarity have always been part of the reason I’ve been willing to pay a little more. However, after yesterday’s cleaning session, I’ve decided to continue with Helpling again on a biweekly basis. They matched us with an amazing cleaner who really impressed me with her professionalism, attention to detail and overall attitude. At the end of the day, while cheaper alternatives are available, I believe professionalism and quality are worth paying a little extra for. Having a reliable and professional cleaner makes a big difference, and this particular experience reminded me why I’ve continued to return to Helpling over the years. Thank you, Helpling, and especially to the cleaner who did such a great job yesterday. I’m looking forward to continuing our biweekly cleaning arrangement!