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Nazar Stephanian

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Roban Model Limited

This company has very poor customer…

This company has very poor customer service. I placed an order for some helicopter parts. I had to pay 21,- euro tax for the package to be delivered. When i opened the package it turned out to be someone else his order because non of the parts inside was what i ordered. I contacted Roban and they send me another package with the correct parts but i had to pay 21,- euro tax for the second time to get the package delivered. Roban refused to refund the 21,- euro that i had to pay extra because of their mistake. Very bad service.

2026-09-01已认证