Two bad experiences at this stage
On my original order the sizing wasn’t as described and they were initially v reluctant to replace the shirt ( initially just offering a discount). Eventually I paid postage on the replacement. On first wearing my friend pointed out a hole in the sleeve seam. I notified them of this and sent photos that clearly show shoddy workmanship. their email reply was this (entire email): “HI， Was the outer packaging intact when you received the order? Did you check the product for damage upon receipt? Our products undergo a dedicated quality inspection before shipment, so such elementary errors do not occur.” After these two experiences I have to say that the products have nice designs and fabrics feel ok but they are poorly made and inaccurately sized and the customer service is appalling. Update on 6 October : the second shirt has now been replaced but I have not yet worn it so cannot comment if sizing is ok. I feel my review is still accurate although they have now asked me to amend it or delete it. My gut feeling is that I only got the items replaced because of the review. That’s really disappointing. Update: 21 October. The third shirt is between the first two sizes . No holes this time but a tighter fit than the second shirt. Sizing is definitely inconsistent. They keep asking me to update or remove my review.