I ordered my ring to the US on August 6…
I ordered my ring to the US on August 6 and I have yet to receive the ring. On August 15, it said the ring arrived to the facility on my home state. From there, I never got it. I reached out to customer service and somehow they had the incorrect address although the address is correct on my order confirmation email. I reached out and have been told the same thing that the ring has reached the facility and will be delivered within 1-3 business days. This was August 17. It is now September 1 and I still have not received the ring - my wedding was August 28. I had to order a new ring because this one never came. I have been reaching out for a full refund but am continuing to get the run around. I’m glad other people had a great experience but mine has been horrible.