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Jennifer Carroll

加拿大

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Straightship

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY! I would have rated it zero if that was an option. The driver dropped my package off in the middle of the night at some random building and random door. Intentionally not including the building number in any of their pictures. Through the pictures i found the building and door and it was two blocks away. When I called customer service they said all they could do was "open a report" and that they'd get back to me if they found anything. When I asked for a timeline they said they dont provide those or any reference number to follow up on. I sent an email and heard back 6 days later with a standard "sorry and we'll open a report". This is absolutely the worst service. DO NOT USE!

2026-09-02