Highly responsive, helpful Staff
Context: I am on the paid Wood plan, so I am provided faster, specific support. The Staff responded to my ticket seconds after it opened, and managed to provide me enough information to troubleshoot my domain issue with ease! However, if you have anything else to add on after you say that your issue is resolved, you should re-open the ticket to inform them that you still need help. I initially switched server hosts from Exaroton to Zenix as their servers are based in Singapore, where I live, and I would highly recommend their hosting services to any software developer in the Southeast Asia region!