Don't expect a refund!!
I made a big order and made sure that they do returns if the item didn't fit. I emailed their return email, and they emailed me back with an offer of a refund of 30%, and I keep it, or I pay for the return. They also added that the 'offer' was only good for 7 days. Unfortunately, I was on vacation out of the country, and now they will not email me back when I asked for their return address. I have emailed them several times with no response. Nowhere on their website does it say that returns have to be accepted within 7 days. Now I am stuck with some clothes that do not fit. NOT HAPPY AT ALL AND WILL NEVER ORDER FROM THEM AGAIN!!