Order ID
Order ID: - 116305400 Fraud and Warranty Breach Dear Banggood Support, I am writing to formally demand the immediate full refund of 600 € for my scooter (116305400 ), purchased in January.The scooter stopped working in February, within the legal warranty period. Your customer service delayed the process for months, promising a spare part. In August, your services shipped the part to the wrong address, which is entirely your responsibility.Your recent claim that the "return window has expired" is completely illegal. I have been reporting this defect since February.Please be informed that I have contacted my bank today to initiate a formal Chargeback procedure (dispute for non-compliant merchandise and warranty breach) under Visa/Mastercard rules. My bank has accepted the file with all chat histories from February to August as evidence of bad faith.Furthermore, a formal report has been filed on econsumer.gov and SignalConso (French Fraud Watchdog).I demand a full refund of 600 € within 48 hours to cancel the bank dispute.Best regards,Hervoche Vaianu