Can I give negative stars?
Can I give negative stars? First, the software. For a middle-american voice, the voices are quite good. The software was easy to install on macOS, but also entirely reliant on the macOS sound stack, and this is where things went to hell. Beware that in macOS, if you use a bluetooth headset with dubbing AI, macOS will switch your bluetooth connection into some god-awful 2004 "I'm a phone" mode and the sound quality will just vanish. This causes dubbingAI to trip all over itself and not work. By the time I figured this out, and tried with a USB headset, I had already asked dubbingAI for a refund. They immediately disabled my "Pro" access, without providing a refund. Repeated attempts to communicate with their support email robot are met with a noncommittal AI generated reply: "I’m sorry this has taken so long and that we have not provided a resolution. Your refund and account-access case was already escalated to our support team in this email thread. I’m unable to verify or change the payment, refund, or account status from here, and I won’t speculate about the outcome." So now I get to go bang on PayPal to provide the refund, instead of dubbingAI actually supporting their customer, something that has left me just shaking my head at this company. My advice: Stay well away from them. Do not send them money if you expect to get anything in return for it.
