I have been communicating with…
I have been communicating with WattCycle regarding my 48V 100Ah rack battery, its compatibility with the EcoFlow DELTA 3 Max Plus, and the selection of a smaller 24V battery for my hydroponic system. Erin has been exceptionally patient, helpful and professional throughout the entire conversation. She took the time to understand my unusual technical setup, provided clear answers, followed up on my case, and was honest whenever a definite answer or timeline was not yet available. The compatible DELTA 3 Max Plus cable is still under development, so the technical issue has not been resolved yet, but Erin has added my case to her follow-up list and has treated every question with genuine care. This kind of transparent and personal customer support deserves recognition. Thank you, Erin, for your kindness and continued help.