G2G Support Enables Buyer Fraud &…
G2G Support Enables Buyer Fraud & Ignores Proofs — Order #1786960137216JE1B G2G support is failing its sellers and blatantly protecting dishonest buyers. In Dispute Case #20260817121304, the buyer claimed a "quantity deficit" for a Black Desert Online Twitch Drop order that guaranteed 4,200 items. I provided complete evidence, including the buyer's OWN Web Storage History screenshots, proving that over 4,800 major items (Cron Stones & Seals) were claimed and consumed on Aug 17, 2026. Despite the fact that: The buyer's official game logs proved they received 4,800+ items (exceeding the advertised 4,200). Black Desert Online mechanics enforce a strict 1-time claim limit per campaign (proving the items couldn't come from anywhere else). The buyer's G2G purchase history confirmed no other orders were placed that day. G2G Support ignored game mechanics, ignored official item logs, repeatedly changed their requirements, and ultimately cancelled the order to refund a buyer who had ALREADY consumed all delivered products. This decision sets a dangerous precedent where buyers can claim digital items, consume them in-game, submit false claims, and receive a full refund with G2G's approval. I strongly request G2G Management/Upper Supervision to audit ticket #5735822 and review the actions of agents Rhee Zchal, Setia N, and Galih Tresna for improper dispute handling and failure to protect verified sellers. There is no point in contacting you again. All evidence provided. I have all the screenshots. You are just stalling and then canceling the order anyway.