Absolute scam behavior: Buyer confirmed and reviewed, yet funds are held hostage by automated support!
As an experienced online merchant, I have never experienced such absurd support. I successfully fulfilled manual top-up order 1788666794156US8H. The buyer received the items, confirmed delivery in the live chat, and left a positive review. Despite this, G2G support agents (Luthfi R, May C, Argenta N) repeatedly rejected the payout using blind, copy-pasted automated replies. They demanded that the buyer's email/ID appear on my personal Google Play payment receipt—completely ignoring the reality of how manual top-ups work, where I am the seller paying with my own personal card and Google account. They also falsely claimed timeline discrepancies based on their own platform's timezone bugs, completely ignoring the exact live chat and review timestamps. I escalated the ticket to a supervisor, but their support keeps stonewalling. Releasing earned funds shouldn't require performing impossible technical feats.