Outstanding refund due
As with many reviews, mine is about a refund I am owed ($725) that I have not received because of a change in card details. I am going around in circles trying to provide updated card details to get the refund. The chatbot says it has been paid, so case closed. The phone number in Australia is recorded message only. The customer support email doesn't get responded to. And so it goes on. I guess the only thing I can do is withdraw my custom.