It’s a lemon- my brand new M5 and no support
I received my brand new M5 on Saturday. Unpacked - all packing looked good- and tried to power up. No luck- out of the box the machine failed to even start up to set up. The LED lights are glowing but the computer fails to start/ I sent email after email to support. One response asking to remove cmos battery and put back. The M5 does not come with that capability. You can’t even find where the cmos is without taking apart the whole thing- I am not doing that to a brand new $3k machine. No other response for days on now. I am extremely disappointed with a lemon on hand and $3k in the hole. BOsgame sucks - don’t wage high money there. I am going to initiate action on this.