Didn’t even attempt to deliver
Didn’t even attempt to deliver; claim the package is damaged after being out for delivery. I told them that was fine, it’s a piece of metal inside, you can throw it off the roof and it will be fine just please deliver, they told me “there is no one to help you it’s already back to the seller”, I explained that is not physically possible to get it to the other side of the country in 3 hours and that I want it delivered. The agent said “there is no one to help you, send an email” and hung up on me. The items I ordered are not available anymore and were on sale, so I am just out of luck. It’s very frustrating and I won’t be ordering from any business that uses straightship. This company needs to be shut down. BBB complaints do nothing. This company is a scam.