I ordered a pair of headphones and a…
I ordered a pair of headphones and a mouse from the ATK Gear website. The package didn't take long to arrive, but when I received it, I discovered the headphones were missing. To make matters worse, the shipping label didn't mention the headphones at all, even though I had ordered them. I contacted customer support that same day; for several days in a row, they told me they would look into the situation and get back to me. However, it’s been five days now with no response—tech support is simply ignoring me. I’ve ordered similar items from various sites, but I’ve never experienced anything like this; the service is terrible.