The software did not work
The software did not work. It show me images when analyzing the files with the free trial version. This is the bait and the hook.After purchasing the PRO version of the software, the software ran through it's entire process and declared SUCCESS at recovering the images. The software did not recover any viewable images at all. I contacted EaseUS technical support within hours of the purchase, and they were unable to help. After 3 days, it was clear their product was not working and technical support offered no solutions. I asked for a full refund, for a product that did not work and was just recently purchased. They have a "30-day MoneyBack Guarantee"? They did not provide a reason why a complete refund was not being offered. Update: EaseUS has given me a full refund. They initially offered only a 50% refund with no explanation. They explained that the images could be previewed during the scan but not recovered..??? The answer makes no sense to me, I am, however changing my review to 2-stars because they did issue the refund. My advice would be to engage their tech support ASAP if you have issues and don't wait a couple of weeks, if you choose to try their software. As it stands, it would seem their "recovery software" has destroyed the data on my media card, so now, no recovery is possible.