0 stars
0 stars — Avoid Mammotion I bought a Mammotion Luba 3000 AWD for almost £3,000, expecting a reliable robot mower for my 560m² garden and to save me time. When it works, it’s brilliant. Unfortunately, mine rarely does. It continually deletes the map, refuses to charge, and has even shut down for days or, most recently, weeks, after simply being cleaned. What’s made this even worse is Mammotion’s customer service. I’ve spent countless hours dealing with them and Amazon, with nothing but delays and excuses. Mammotion eventually asked me to return the mower for inspection. I agreed, expecting the issue to finally be resolved — and since then, communication has stopped completely. Almost £3,000 spent and countless hours wasted, with no working mower and no satisfactory support. Think very carefully before spending your money with this company. Mr T Crumlish