Update to I am very frustrated with Buddhastoneshop's Customer Service
I am very frustrated with Buddhastoneshop customer service. I've never experienced such poor customer service. I feel like I have to vent. In august, I purchased three buddha figurines. I got a package that only contained 1 figurine. I assumed the other two were being shipped later. I never got the other 2 figurines. So, I contacted customer service who just kept arguing that they all shipped and I must have gotten them. They finally even sent a photograph from the delivery service that showed the 1 small box. The photo did NOT include the second package with the other two figures. I pointed this out to the representative who just said, "the weight matches". At this point I'm done with customer service and I'm looking an address where I can compose a letter of complaint. I'd like the other two figurines I purchased. I don't want a refund; I want the figurines. As to the delivery service, they refused to leave one package I'd ordered in the package room and returned it to Denver. I had to coordinate with 'AI' to get the delivery rescheduled. I did finally get that small package. My last communication was 9/19/26. Update as of 9/20/26: Thank you, Buddhastoneshop for responding to my complaint and in thoroughly reviewing my orders, you realized that I had not received the 2 figurines and that you working to resolve the issue. Update 9/23/26 Do you have any idea when I will receive the two missing figurines? Update 10/3/2026: This company has failed me as a customer. I still don't have the 2 missing figurines and their emails are evasive and it is clear that the company doesn't give damn if I get the figurines I paid for or not. At this point, I'm going to find an address and/or phone number for their corporate headquarters and write a letter. They have essentially stolen the money I paid for the figurines.