I had issues with my new Qidi Plus 5…
I had issues with my new Qidi Plus 5 and didn’t know where to start. I emailed Qidi and they were very prompt in getting back with me. I explained my issue and they requested photos and a file which I provided. They diagnosed the problem and sent me the replacement part under warranty and after replacing the part all was well. I would especially like to comment on the job that Eleanore did in working with me to resolve the issue and the way that she kept me up to date on everything and checking back and insulting that everything was working properly. Good Job!!