QIDI support for QIDI BOX a+ as always.
I recently bought a QIDI box to expand my printing colour choices. However one of the filament tubes had a slight kink near a glued on fitting on the tube. I d'ont know if I caused this while installing this tube or not. The fact is I wanted to replace this tube. I contacted QIDI and asked for a new tube......told them I would pay for it to! QIDI sent me a new tube free of charge and asked me if I needed any thing else to get my machine running. This is not the first time I have contacted them and every time they have given me a100% satisfaction. I bought a Q2 printer, filaments, BOX unit and a few other parts from them in the past.I feel that QIDI has one of the best after sales support (if not the best) of any on line seller I have ever dealt with.3D printers are complex machines need good, reliable, quality, and fast support when needed. QIDI is all that. Lawrence Doyon - QUBEC CANADA