Signed, paid, and still waiting for the first settlement
We onboarded with Glodipay as a merchant and paid the 850 USD setup fee upfront in USDT before receiving any credentials. Our agreed terms were T+7 weekly settlements with a 5,000 USD minimum payout. Two problems appeared immediately. The portal showed a 10,000 USD minimum withdrawal rather than the 5,000 we had agreed, so our balance sat just under the threshold and could not be withdrawn. And when we did submit a withdrawal request, nothing happened. The request went in on 18 September. Support asked us to confirm our wallet address, which we did on 19 September, and told us payouts are normally processed the same day. We were then told to wait until Friday 25 September. As of 28 September we still have no transaction hash and no payment, ten days past a seven day settlement term, on our very first settlement. The explanation we were given is that the funds sit with their acquirer and that they are "trying to convince them to release" them. In the same conversation we were told our volume was too low and were asked to increase traffic. We are not willing to send more volume to unlock funds that are already owed from processing we have already completed. Approval rates on the channel were also well below what we see with other providers. If you are considering Glodipay, our advice is simple: do not pay any setup fee upfront, and do not build volume until you have seen one complete settlement land in your wallet. We did the second part right and it saved us a great deal. Update, responding to Glodipay's reply. Two accusations appear in that reply. Neither was ever mentioned to us during the twelve days we spent asking where our settlement was. Both appeared for the first time only after this review was published, and Glodipay themselves write that the proof "should be released in coming days", which means it did not exist when the accusation was made. On card data. We do not collect, process or store card data at any point. Our checkout runs on a hosted payment page on the provider side, our PCI scope is SAQ A, and we hold no PCI certification because we never touch a card number. This is verifiable from the integration itself. We invite Glodipay to publish the evidence they refer to. On chargebacks. Across the account there were 498 transactions and 3 chargeback requests. That is 0.6 percent, below every card scheme threshold, on Latin American traffic where that figure is entirely normal. Describing this as "a significant number of chargebacks" is not supported by their own data. We are still waiting for both the funds and the evidence. We will update this review if either arrives. If you are considering Glodipay, our advice is unchanged. Do not pay any setup fee upfront, and do not build volume until you have seen one complete settlement land in your wallet. We did the second part right and it saved us a great deal.