I am extremely disappointed and angry…
I am extremely disappointed and angry with the attitude of your ground floor staff. There was ZERO greeting, ZERO courtesy, and absolutely NO sense of proper customer service. The way they looked and treated me made me feel like I was asking for something FREE instead of PAYING for your service.Is this seriously how your staff are trained to treat customers? Please TRAIN YOUR STAFF PROPERLY in basic customer service, respect, and professionalism. A customer should not have to deal with unfriendly faces and rude attitudes just for walking into your establishment.As a Sabahan Muslim, I am especially disappointed to experience this kind of attitude. Please take this complaint seriously and do something about it instead of simply ignoring customer feedback.