My flight got cancelled by the BA and I…
My flight got cancelled by the BA and I was put automatically put on a much-earlier flight, while the group I was travelling with who booked directly on BA website, managed to move their flights to a different airport but same time as the original flight. Trip.com put in a request for me but came back and said BA said they can't give me the same flight as there are no seats. I contacted BA direct but was told that as the final authority of my ticket lies with Trip.com, they would have to pass on the approval to BA to get the same flight as my friends. The agent on trip.com, while superficially kind, kept insisting they would not be able to do anything about it as my earlier request had been rejected by BA. I said I just need you to transfer authority to BA but nope, no such thing....so it looks like I'll be leaving my group of friends much earlier in the day, missing the event for which I was going for. Trip.com say they're much cheaper but they weren't (I have proof) and the only reason I had booked through them was to be 'loyal'. My mistake - never again. My advice to those reading this - if the tickets aren't too different in price, book direct with the airline!!