Legit company!!
I discovered UME Travel accidentally while searching for southeast Asia tour packages. I wasn't expecting much and was very cautious thinking the company could be a scam. I sent an email inquiry and Amber reached out to me right away. Planning a vacation for a family of 5 (including 2 teens) can be challenging and there were countless revisions to our itinerary to ensure everyone's needs were met. AMBER @ UME was so patient and took the time to address all my concerns. Communication was always prompt and professional and when it came time to send a deposit I didn't hesitate! My family and I are now back in Canada and our 16day Vietnam-Cambodia-Thailand vacation was one for the record books! There were absolutely no issues with the airport/hotel pickups, tour guides, accommodations, activities/excursions, food, etc. I don't know how they were so organized across three different countries but UME Travel made our vacation dream possible. A big thank you to our tour guides Charlie (Vietnam), Channak (Cambodia), Monchai (Bangkok), Sam (Chiang Mai), and Lisa (Phuket). This experience was only possible due to the personal element they created. I would happily recommend UME to anyone looking for a travel agency. This company is 100% legit and far exceeded our expectations ! ________________________________________