Promises but nothing there
Dear JPF CUR, Thank you for alerting us to this concern. We apologize sincerely for any inconvenience caused. Please be assured that we will check it further and reach out to you directly. Your feedback is highly valued, and we are taking it seriously. We appreciate your patience and understanding in this matter. Two weeks have passed by since I received the e-mail above here from Trip.com Never heard from.then.agaijn although they pretend to contact you asap. What a joke...