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Keisha Hurst

美国

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madepants.com

If I could give a 0 I would

If I could give a 0 I would. The customer service was horrible and not helpful..I reached out due to an incorrect address-this after it was taking over 2 weeks for delivery. CS told me to reach out to the shipping company which o did. The shipping company could not change the address because it was "too far away". It was a foreign company and not a UPS or FedEx. It was a company I'd never heard of. Anyway, I was told to wait wait wait while it appeared I wasted money and was a part of a scam. Anyway, I am disputing this with my credit card company because they did not offer to reship nor any other sort of appropriate action. AND it took them 2 days to respond to my email about the shipping. I was told to PLEASE not call my credit card company but to PLEASE wait for the old package to be returned to them and them to reship it. At that point it will be almost 2 months. I'll pass and dispute. I'd say shop at your own risk.

2026-10-02有帮助 1