Updated review of returns
This is a tentative adjustment to the review I published yesterday referring to the inadequate refunds information and policy and the poor customer service response. However I have now been contacted by Tashi and the company have offered a full refund while telling me to keep the clothing. I will donate this to someone it will fit . I am, therefore, now giving this company 3 stars which could improve if they fulfil their refund agreement. I have also suggested that they improve their refund information and instructions generally on their website. I hope they will do this Brief update - the refund has been made and is now in my account extremely promptly. It’s very unfortunate that it took these reviews to make this happen. Christine