I purchased 6 vouchers on September 28
You responded to my review in a timely manner when I first sent my email and shared my concern — but you only acknowledged receiving it, and I never heard back after that. I’ve sent multiple follow-ups since then and still have not received any response until today. I don’t need your apologies, and I don’t need just your acknowledgment — I need action, and I need a proper response to my follow-ups. What is the point of apologizing and acknowledging if you ignore the real reason I reached out? -------------------------------------- I purchased 6 vouchers on September 28. I only received 5 — 1 voucher is missing. I reached out to SEAGM and also to GiftedPH, sent all the screenshots and proof they asked for, but no one has responded or given any update since. It has been days and I still haven't received the missing item or a proper reply. Payment went through instantly, but when there's an issue, support is unresponsive. Very disappointed — I hope this gets resolved properly.