After sales warranty claim service.
A Watchdives WD50Q Diver I purchased in February 2026 was exhibiting a problem with the movement after a few months of occasional daily wear. The VH31 quartz movement had stopped and after a battery replacement I could get the watch running but it would stop after a few minutes. I contacted Watchdives customer service and explained the problem. They agreed with my analysis that the movement was defective and offered me choices for repair or replacement. I selected the option of a new head unit. It arrived in record time and the shipment tracking was exceptional. The new head unit is functioning as it should and I now can enjoy the watch as the diver component of my 12-watch collection. Kudos to Watchdives for their excellent after sales service.