I had a very disappointing experience…
I had a very disappointing experience with Perfect Laser Co., Ltd. The product I purchased developed defects after only two months of use, which is completely unacceptable for a product that should be reliable. When I contacted the company to resolve the issue, my concerns were either ignored or met with solutions that did not adequately address the problem. I expected professional customer service and a reasonable solution, but unfortunately, that was not my experience. A company should stand behind the products it sells and take responsibility when problems arise so soon after delivery. Based on my experience, Perfect Laser failed to meet those expectations. I would not recommend buying from this company. I strongly advise potential customers to carefully consider the risks before placing an order. My experience has been extremely disappointing, both in terms of product reliability and after-sales support.