SHShadowPay★★★★★
Sold skins, payment rejected by Revolut, then account banned after 1 month
I sold skins on ShadowPay. After the trade was completed on Steam, they were supposed to send me the payment in Bitcoin.
Revolut rejected the incoming BTC transfer and returned the funds to the original address on 26 September 2026. I have the full screenshot showing “Mittel zurückgeschickt” + the Transaction Hash and Return Hash.
I never received the money, and the skins were already gone.
I opened a support ticket and waited over a month. Support only kept saying they were checking. After I asked for a clear solution, they blocked my access to the website (I now only get 403 Forbidden).
I lost both the skins and the payment, and now I can’t even access my account.
2026-10-18
SHShadowPay★★★★★
Worst experience with them
Hello,
It has been over 1 month since I opened this ticket.
The situation is clear and documented:
• Revolut rejected the 0.010 BTC payment on 26 September and returned the funds the same day (screenshots + transaction hashes already provided).
• The payment never reached your wallet.
• The skins were already transferred on Steam.
I need a clear answer within 48 hours:
1. Will you return the skins to my Steam account?
2. Or will you credit my ShadowPay balance with the equivalent amount?
If I do not receive a concrete resolution by then, I will escalate the case publicly (Trustpilot + other platforms) and explore further options.
Please stop delaying and resolve this.
Thank you.
2026-10-17
