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Rocel Salvaña

菲律宾

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Agoda

Very Disappointing Refund Experience with Agodae

**Title: Very Disappointing Refund Experience with Agoda** I am extremely disappointed with Agoda's service. My booking was cancelled, but my refund is taking far too long to arrive. What frustrates me the most is that this is my money, and I should not have to wait an unreasonable amount of time to get it back. What if I need that money to make another booking? Am I supposed to put my travel plans on hold while waiting for a refund that should have been processed promptly? A cancelled booking is already inconvenient, but having to chase my own money makes the experience even worse. Customers deserve timely refunds, clear communication, and reliable customer service. This experience has seriously affected my trust in Agoda. I hope the company takes refund delays more seriously and improves its service to customers. **Agoda, please process my refund as soon as possible. Customers' money and time deserve respect.**

2026-10-18